| Uptime / Load | Dec 14 | Dec 15 | Dec 16 | Dec 17 | Dec 18 | Dec 19 | Dec 20 |
|---|
Hosting Services & Infrastructure |
| Shared Server #1 | 99.99% | |||||||
| Shared Server #2 | 99.995% | |||||||
| Shared Server #3 | 99.995% |
(not related to clients services) |
| Dashboard | 99.99% | |||||||
| Domains API | 99.994% | |||||||
| No/minor issues (>99.9% uptime) Short outage (>99% uptime) Issues reported Major outage (<99%) High Load Average |
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|---|---|---|---|---|---|---|---|---|
Incidents
December 14th, 2025
Shared Hosting Incident
We have now received a report update that the issue is resolved, and the servers are gradually being reached through global internet traffic.
Greetings, dear clients,
We are reporting a connection issue to the data center housing the shared hosting servers. We are able to reach the servers locally; however, the connection issue is preventing internet traffic from reaching the servers. We are in close contact with the data center while they work on resolving the issue.
Status updates are provided in real-time here on the status monitoring page.
December 4th, 2025
Website Access Issues
We have had multiple reports from multiple customers about issues accessing our website, all these reports come from customers on a known internet provider in Sudan, which means it only affects users in Sudan who browse the internet using that ISP. As this is a routing issue with that particular ISP, it's completely out of our hands, and can only be resolved if that ISP fixes the issues with their network. In the meantime, the use of a VPN is advised if you access our website from Sudan. Note that this may not have effects on hosting services as our Dashboard is isolated in its own server in a different country.