| Uptime / Load | Dec 8 | Dec 9 | Dec 10 | Dec 11 | Dec 12 | Dec 13 | Dec 14 |
|---|
Hosting Services & Infrastructure |
| Shared Server #1 | 99.99% | |||||||
| Shared Server #2 | 99.995% | |||||||
| Shared Server #3 | 99.995% |
(not related to clients services) |
| Dashboard | 99.73% | |||||||
| Domains API | 99.996% | |||||||
| No/minor issues (>99.9% uptime) Short outage (>99% uptime) Issues reported Major outage (<99%) High Load Average |
||||||||
|---|---|---|---|---|---|---|---|---|
Incidents
December 14th, 2025
Shared Hosting Incident
We have now received a report update that the issue is resolved, and the servers are gradually being reached through global internet traffic.
Greetings, dear clients,
We are reporting a connection issue to the data center housing the shared hosting servers. We are able to reach the servers locally; however, the connection issue is preventing internet traffic from reaching the servers. We are in close contact with the data center while they work on resolving the issue.
Status updates are provided in real-time here on the status monitoring page.
December 4th, 2025
Website Access Issues
We have had multiple reports from multiple customers about issues accessing our website, all these reports come from customers on a known internet provider in Sudan, which means it only affects users in Sudan who browse the internet using that ISP. As this is a routing issue with that particular ISP, it's completely out of our hands, and can only be resolved if that ISP fixes the issues with their network. In the meantime, the use of a VPN is advised if you access our website from Sudan. Note that this may not have effects on hosting services as our Dashboard is isolated in its own server in a different country.
November 18th, 2025
Cloudflare Global Network Issues
Cloudflare is reporting that the issue is now fixed, and we are also monitoring that our dashboard is responding with no issues.
We are attempting to turn off Cloudflare proxy on the dashboard and shift to a custom load-balancer; however, the issue seems to be preventing access to Cloudflare systems and API for modifying the DNS settings for our domain.
Greetings, our dear valued customers.
Cloudflare, a major network provider who operates a large sector of the internet, is currently facing some issues on its global network worldwide. This affects a large sector of the Internet services, such as Twitter, and also our Dashboard area.
As our Dashboard is behind #Cloudflare, you may experience issues accessing the system. We would also like to remind you that all our hosting services are not affected by this.
However, if you're using Cloudflare for your website/domain, then you may experience issues accessing it.
We will be monitoring the situation closely, and we are looking into implementing measures to bypass Cloudflare security and WAF if not resolved soon.