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Resolved

Scheduled Kernel Updates / JetBackup cgroup Patch

Sep 6, 2026 at 7:00pm UTC  –  Sep 6, 2026 at 9:30pm UTC
Affected services
Shared Server #1
Shared Server #2
Shared Server #3

Resolved
Sep 6, 2026 at 9:30pm UTC

Maintenance ended

Created
Sep 6, 2026 at 7:00pm UTC

Just a quick heads-up that we’ll be carrying out some scheduled maintenance across our shared hosting servers this coming Sunday, 6th September, starting at around 8:00 PM (BST).

We’re rolling out the latest CloudLinux kernel to all shared machines. Crucially, this update includes a specific patch for an ongoing cgroups issue we’ve been tracking. This should fully resolve the bug where JetBackup processes haven't been properly restricted at the CPU level during backup runs.

To apply the new kernel, each server will need a quick reboot. We've purposely scheduled this out of hours to keep disruption to an absolute minimum, and you can expect roughly 5 minutes of downtime for your specific server while it restarts.

Maintenance Summary:

Date: Sunday, 6th September

Start Time: 8:00 PM (BST)

Expected Impact: Approximately 5 minutes of downtime per server

Thanks for your patience while we get this sorted and keep the platform running smoothly.